Terms and Conditions of Sale (T&Cs)

These Terms govern the relationship between la robe oriental, based in the United Arab Emirates, and any user placing an order on the website.

1. Purpose

These Terms define the conditions for providing a private assistance service for applying for the Crit’Air sticker, including verification, support, follow-up and access to a digital guide.

This website is not an official government website.

2. Offer description

By placing an order, the customer subscribes to:

🔹 An initial service priced at €3.90, allowing:

  • launch of the Crit’Air application,

  • assistance and follow-up,

  • access to the digital guide.

🔹 This order includes a free trial of the premium service.

🔁 At the end of the trial, a subscription of €34.90 will be automatically activated and charged, unless cancelled beforehand.

The subscription includes in particular:

  • up to 3 Crit’Air sticker applications per year,

  • priority support,

  • continuous access to the ebook and premium services.

3. Prices

  • Initial service price: €3.90

  • Subscription price after trial: €34.90 (annual, unless stated otherwise)

Prices are in euros and may be changed at any time without retroactive effect.

4. Payment

Payment is due immediately at checkout and processed securely by external providers.
By validating the order, the customer authorizes the future charge of the subscription unless cancelled.

5. Subscription & cancellation

The customer may cancel:

Cancellation before the end of the trial prevents any charge.
After billing, the subscription remains active until its term.

6. Right of withdrawal

In accordance with applicable law, the customer has a withdrawal period.
However, by requesting immediate execution of the service, the customer acknowledges that the right of withdrawal may no longer apply once the service has begun.

7. Refund policy

A refund may be granted if the application has not yet been submitted to the administration.
No refund will be possible once processing has started.

8. Liability

la robe oriental acts as an assistance intermediary and cannot be held responsible for delays or decisions of the French administration.

9. Personal data

Personal data are processed in accordance with the Privacy Policy.

10. Applicable law

These Terms are governed by the law applicable in the place of establishment of the company.
An amicable solution will be sought before any legal action.

11. Contact

Email: contact@service-france.com